QUALITY SYSTEMS.POSSIBILITY OF IMPLEMENTING IN SOME LOCAL FOOD ESTABLISHMENTS

QUALITY SYSTEMS.POSSIBILITY OF IMPLEMENTING IN SOME LOCAL FOOD ESTABLISHMENTS

  • محمود عبد الله جاسم الخفاجي
Keywords: Implementing, quality system, Iraqi food establishments, ISO 9001.

Abstract

In order to have an idea about what happens in Iraqi food establishments in relation to implement quality management system ISO 9001, this study was performed to show the actual situation of Iraqi food establishments concerning quality management system (ISO 9001:2015), reasons of implementing, factors that hinder implementing and problems faced high administration for getting establishments certification ISO 9001:2015. The study demonstrated from the questionnaire some difficulties to implement ISO 9001 for both of establishments that implemented the quality system or which in implementing of this international standard. The most important problems during implementing were business culture and costs and the most important problems during getting certification were auditors and costs.            

Author Biography

محمود عبد الله جاسم الخفاجي

Assistant Professor Dr. Department Evaluation of Goods & Services, Market Research & Consumer Protection Center, University of Baghdad, Baghdad, Iraq

Published
2019-04-10